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What is the shelf life of Shea Butter?Shea Butter has a self life of 24 months.
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Are your products organic? vegan? cruelty free?YES! All of products are made without artifical chemicals and animal testing.
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Can Universal Shea Butter be used on chemically treated hair?Yes! Universal Shea Butter is 100% natural and can be used on all hair types. Natural hair and chemically treated strands are all welcome!
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What are the benefits of using Shea Butter?Please refer to our benefits and use page.
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Who can use your products?Our products are safe for ALL skin types.
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What is your return policy?If you are not satisfied with your order, you may return your product within 14 days of purchase for a full refund. Customers are responsible for shipping return payment.
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How can I update or cancel my order?All information about order updates should be emailed to customerservice@thecoarseculture.com. Please include your order number in the subject line.
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My Shea Butter melted. What do I do?Cool jar by placing in a freezer or refrigerator to solidify. Please note: signature smoothness will not reoccur.
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How should I store my product?Make sure to store your shea butter in a cool, dry place. Direct contact with sunlight will cause product to melt.
whipped shea butter
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