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  • What is the shelf life of Shea Butter?
    Shea Butter has a self life of 24 months.
  • Are your products organic? vegan? cruelty free?
    YES! All of products are made without artifical chemicals and animal testing.
  • Can Universal Shea Butter be used on chemically treated hair?
    Yes! Universal Shea Butter is 100% natural and can be used on all hair types. Natural hair and chemically treated strands are all welcome!
  • What are the benefits of using Shea Butter?
    Please refer to our benefits and use page.
  • Who can use your products?
    Our products are safe for ALL skin types.
  • What is your return policy?
    If you are not satisfied with your order, you may return your product within 14 days of purchase for a full refund. Customers are responsible for shipping return payment.
  • How can I update or cancel my order?
    All information about order updates should be emailed to Please include your order number in the subject line.
  • My Shea Butter melted. What do I do?
    Cool jar by placing in a freezer or refrigerator to solidify. Please note: signature smoothness will not reoccur.
  • How should I store my product?
    Make sure to store your shea butter in a cool, dry place. Direct contact with sunlight will cause product to melt.
whipped shea butter
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